We think all of our customers using our software, no matter it's free account or paid account, should be able to utilize all functions to provide excellent support to their visitors/customers!

Main Features First Staff Additional Staff
Customization Yes Yes
Report Yes Yes
Visitor Tracking & Invitations Yes Yes
Chat Transcripts Yes Yes
Admin Rights Yes Yes
Concurrent Chat Unlimited Unlimited
Join Chat Yes Yes
Monitor Chat Yes Yes
Coach Chat Yes Yes
Product Support Yes Yes
Visitor Chat Window Yes Yes
Multiple Websites Yes Yes
Offline Email Form Yes Yes
Language / Localization Yes Yes
Chat Button Gallery Yes Yes
Operator Profile Photo Yes Yes
Customization Features First Staff Additional Staff
Visitor Chat Window Yes Yes
Multiple Websites Yes Yes
Offline Email Form Yes Yes
Language / Localization Yes Yes
Chat Button Gallery Yes Yes
Operator Profile Photo Unlimited Unlimited
Visitor Tracking & Analytics First Staff Additional Staff
Live Site Monitor Yes Yes
Visitor Footprints Yes Yes
Referrer and Entry URLs Yes Yes
Geo-Location Yes Yes
Visitor Recorder Yes Yes
Chat Handling & Routing First Staff Additional Staff
Chat Handling & Routing Yes Yes
Cutomizable Chat Routing Yes Yes
Multiple Departments Yes Yes
Pre-Chat Survey Yes Yes
End-of-Chat Survey Yes Yes
Multiple Chats Yes Yes
Chat Transfer Yes Yes
Chat Features First Staff Additional Staff
Auto Invites Yes Yes
SSL Secured Chat Yes Yes
Canned Phrases Yes Yes
Chat Emailed to Visitors Yes Yes
Internal Operator Chat Yes Yes

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