User Tools


How can I add TeamGosh livechat software to my website?


To add the livechat software to you follow these steps:
Start by signing up for an account.
Get the install code from the Installation section.
Place the code in your websites’s files.
You can now use the application to chat with visitors.

What kind of pricing plans are available?


Our pricing plan is very simple.
First agent is free forever!
An additional agent is $35 per month!
there is no function cut off from free account, as we think all of our customers using our software, no matter it's free account or paid account, should be able to utilize all functions to provide excellent support to their visitors/customers!

What is your refund policy?


You can cancel your account at any time, TeamGosh gives you an unconditional 30 day money back guarantee. We provide no refunds or credits for unused time of the service or plan downgrades if you decide to cancel your account after the initial 30 days.

What limitations does free account have?


Features available in the free plan are equal to using the paid plan.

Can I invite visitors to chat?


Yes, you can send out two types of greetings:

Automated greeting that triggers when certain conditions are met.

Is the chat window customizable?


The chat window is fully customizable. Some of the things you can do with the chat window include:
changing the color scheme,
uploading your own logo,
positioning the chat window,
changing the window’s language.

How does livechat software work after hours?


There are two options.
The first one, visitor can leave a message, the message will be forwarded to your contact email.
The other one, you can edit offline page with text, generally you can put the url of your ticket system in there.

If you don’t want the offline button to show up, you can turn it off.